Not sure if I'll bother again
Honestly, when I first looked at the WFHI software, I thought it might be just what I needed to handle remote workflows more efficiently. But after going through the sign-up and onboarding process, I found it unnecessarily clunky and a bit confusing. The training materials weren't very clear; I felt like I was left to piece things together myself. The dialer and calling tools did get the job done when I finally figured them out, which is the one thing I'll give credit for. However, the database feature didn't integrate smoothly with my existing systems, which was a big letdown. Support was okay on the phone but not as helpful or timely as I had hoped, so I ended up trying to troubleshoot most issues on my own, which wasn't ideal. Considering all this, I don't know if I'll want to use WFHI's services again any time soon.