Not sure if I'd use support again
I am on the fence about whether I'd reach out to support again in the future. Initially, when I contacted them, the team was polite and gave me useful information on using the dialer and database features. They walked me through the onboarding steps and clarified some questions about the automatic update system, which felt reassuring. However, during the call, the explanations sometimes felt rushed and I was left wanting a clearer breakdown of certain steps involved in sign-up and invoicing. The overall experience was mixed because while some answers helped me feel slightly more confident about navigation, others raised new questions. For example, I was not 100% sure if I fully understood the payment process after our conversation because the terminology was a bit ambiguous. If I had unresolved doubts, I might hesitate before calling again. On the other hand, I appreciated the telephonic ability to discuss my issues live, rather than searching through FAQs alone. So, although I am tentatively positive about the support interaction, I might try independent resources first before bothering the helpline next time. It's a balanced situation of helpful information paired with moments of uncertainty. Time will tell how well I manage future usage without more assistance.