Not sure if I'd need help again but the support was solid
I've gone through the whole onboarding and training phase recently, and I have to say the support team was very responsive whenever I called them. They answered my questions about the payment and sign-up processes, as well as helped me troubleshoot some dialer issues during the first few days of use. I guess I'm feeling a bit unsure about whether I'd need to contact them again soon since the interface has started feeling more familiar now. But if I run into something unexpected, I definitely know help is just a phone call away. The training covered a lot but sometimes I still find myself needing a bit of guidance, so the telephonic support is reassuring. Also, the automatic updates have been seamless so far, which means less worries about compatibility or bugs. Overall, the experience has been good enough that I could see myself renewing the service and calling support if I really need to in the future.