Not sure if I’d do this again
I found the training and onboarding experience pretty mixed. On one hand, it was sometimes easy to find important information, like how to manage the call dialer or update payment info. But at other times, I struggled to locate resources for more complex features, like integrating the database or understanding automatic updates. The navigation between different training modules could feel a bit overwhelming, and I often wondered if I missed some parts entirely. Honestly, I wasn’t sure if I was progressing properly or needed extra help. The telephonic support was available, but I hesitated to call frequently because I wanted to get comfortable with the software myself. Whether I would do this again? I’m on the fence. If the training materials were a bit more straightforwardly organized with clearer pointers, it might be worth another shot. But right now, I’m unsure if I would commit again to the whole onboarding process knowing how patchy my experience was.