Not sure if I’d do the onboarding again
I did the training and onboarding because I wanted to get comfortable with the software, but honestly I didn’t feel that confident at the end. There were parts that were okay, like the basic introduction and initial tutorials, but as soon as it went into more complex tools like the dialer, I felt lost. The pace was slower than I expected and even after calls with support, I was left unsure about some steps. Their explanations sometimes repeated without adding value. I think if it was a second time, I might skip or avoid doing the entire training because I didn’t get the clarity needed to feel ready. Overall, it was draining and didn’t really improve my confidence much. I doubt I would choose to go through this whole onboarding process again unless something changed significantly.