Not sure if I’d do it all over again, but it wasn’t bad
A while back I went through the support system to get some help with setting up the calling tools and the database in wfhi software. On the one hand, the telephonic support was very patient and tried to guide me through most problems, which made the experience less stressful than I expected. But at the same time, the response times could be slow sometimes, which meant I had to wait longer than I liked for answers. The process overall was a mix of quick fixes and waiting for updates or confirmation things were done right. The signing up and invoicing was straightforward and smooth, so at least that was one less thing to worry about. I think if I had to do it again, I might find it easier now that I’m familiar, though the occasional delays in support might still bug me. It wasn’t perfect, but given the software’s complexity, I’d say it’s decent enough to try again if needed. I don’t feel totally reliant on their help but it was reassuring to have it available when I asked.