Not sure if I’d do it again, things weren’t clear enough
Hey, so I tried the whole pre-purchase and sales process with this software and honestly, it left me a bit confused. At first, I thought it would be straightforward but the way things were explained wasn’t always clear. Sometimes I wasn't sure what the next step was, like with signing up or how the invoicing would work later. The training looked okay on paper but I felt like important info was missing or just glossed over too fast. Honestly, the telephonic support helped a bit when I called, but I couldn’t rely on it completely because of wait times. I mean, I guess the database feature seems promising, but without understanding it fully, it’s tough to say if it actually fits my workflow. So yeah, I’m not sure I’d go through this again. The setup effort didn’t feel worth the confusion and how they explained the whole process could definitely improve. If I had to sum it up, I’d say it’s not terrible but definitely not something I’d jump into a second time without knowing a lot more upfront.