Not sure I'll try the onboarding and training again
I joined expecting onboarding and training to match what was promised in their marketing but my experience was different. The training modules felt disconnected from the actual software interface which made it harder to follow. The pace of sessions did not help either as some parts went too fast while others dragged too long without useful detail. Sign-up and invoicing were handled fine though they didn’t impress me. When I had questions about database integration and using the calling tools, the answers were slow or incomplete which caused delays. I found automatic updates brought changes that were not clearly explained so I had to relearn parts of the system more than once. The telephonic support existed but felt inconsistent in performance. Because of all this, I don’t think I would go through this onboarding and training process again anytime soon unless significant improvements are made first.