Not sure I’ll retry billing here anytime soon
My experience with the billing and payments system from WFHI was disappointing, especially when things went wrong. When I encountered issues with a payment not getting processed correctly, the process to resolve it felt unnecessarily slow and complicated. I attempted to get in touch with support multiple times, and though they were polite, the solution took longer than I had hoped. The invoicing system did not provide clear status updates, which added to my frustration. What made things worse was that the platform didn’t seem to have an easy way to correct errors or adjust payments yourself; everything had to be done through support calls. Given this lack of smooth problem handling, I feel hesitant to use this same billing process again. It's a shame because other parts of the software worked fine. But when payment problems exist, they become big obstacles, as trust and confidence get affected. I think I might look for alternative solutions or products next time rather than rely on this system for managing my invoices and payments.