Not sure I'd try this again after support issues
My experience with the support and communication felt quite frustrating overall. When things started going wrong with the dialer setup, it took longer than expected to get a clear direction on fixing the issues. The telephonic support team was somewhat sluggish in response and often repeated the same troubleshooting steps that I'd already tried, which was disappointing. On the positive side, the automatic updates did improve functionality somewhat, and that was a definite plus. Still, the onboarding flow was not as smooth as I hoped, and the delays in communication left me doubting I'd sign up again. I expected quicker resolution, especially for problems that could disrupt my workflow. In summary, while the software had potential, the handling of problems by support left much to be desired and made the whole experience stressful and inefficient.