Not sure I’d sign up again without more guidance
When I first looked at the software and sales process, I thought it might be a straightforward experience. However, as I went through the sign-up and initial setup, I realized I would likely need help again next time around. The support during pre-purchase was somewhat helpful, but I felt uncertain about several steps in billing and the training modules. This uncertainty makes me hesitate about repeating the process unless I can access more detailed onboarding or direct assistance. It wasn’t a bad experience exactly, but knowing what I do now, I might look for alternatives or wait until I feel more confident handling it all alone. Maybe with some improvements in the guidance provided during sales and onboarding, I would consider using WFHI again without hesitation.