Not sure I'd set this up again quite the same way
At first, I thought the support and communication were fine during the initial setup, but as I progressed, it became clear that a lot of the configuration was a one-off deal. They helped walk me through the software installation and getting the dialer ready, but after that, ongoing support felt less available or slower to respond. I had to spend quite some time troubleshooting issues with database syncing and some billing questions on my own. The one good thing was that automatic updates ran without me needing to intervene, so that was a relief. But honestly, if I had to do everything all over again with this setup, I'd probably try a different approach or tool that offers more continuous assistance. The telephonic support was helpful only in the early stages and less so later.