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WFHI review

Not sure I'd repeat this support experience

2 out of 52 of 5Verified purchaseSupport and communication

Not sure I'd repeat this support experience

Okay, so the support process with WFHI wasn’t exactly the smoothest. They did have a telephonic support line which seemed promising at first, but the actual steps they took to resolve my issues felt all over the place. I mean, they started with the basics but somehow kept looping back to earlier fixes without clear progress. It was confusing and felt like I was repeating myself multiple times. On the plus side, the people on the line were polite, and that was the only thing that stood out positively. But overall, I don’t think I’d go through that exact support experience again if I had a choice. The process wasn’t very well organized, and that made solving my issues more taxing than it needed to be. So yeah, not something I would willingly sign up for a second time.

Ashwin Renuka RegeMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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