2 out of 52 of 5Verified purchaseSupport and communication
Not sure I’d go through this support again
You promise telephonic support and priority assistance, but when I faced issues setting up the dialer, your communication was slow and sometimes unclear. It felt like nobody really knew which information to give me or when, making the resolution drag on longer than necessary. That said, I will grant that the automatic updates kept happening properly, which was at least one thing you handled well. Still, if I had to choose, I’m not convinced I’d trust the support process again given how much time was wasted. Clearer instructions and faster responses would help a lot, but frankly the experience left me frustrated more than helped. I hope you improve this, because your software otherwise has good potential.