The training and onboarding process felt overwhelming for me and didn’t make me feel very confident
The training and onboarding process felt overwhelming for me and didn’t make me feel very confident by the end. The sessions moved quickly with lots of information packed in, and I struggled to keep up with setting up the software properly. Though some parts of the onboarding flow were okay, like getting the basics of the database and dialer, there were moments when I felt lost and not ready to use the tools by myself. I think the training materials need to be a bit more user-friendly to help people like me who don’t have a lot of background with this kind of software. The support was reachable but not really proactive in checking if I was actually comfortable using everything, which didn’t boost my confidence at all. When it came to signing up and payments, that part was straightforward at least. But overall, I don’t think I would want to repeat this training because I didn’t come out feeling prepared to handle all aspects of the software effectively. It left me doubting whether I could manage the daily tasks without more help. So, I’d say no, I wouldn’t do it again unless changes are made to how the onboarding is structured and paced.