Not sure I’d go through onboarding again so slowly
I started with the training and onboarding, expecting a fast setup to get going quickly, but it turned out to be more time-consuming than I thought. First, the sign-up went smoothly, with clear invoicing and steady payment processing. Then, learning to navigate the software felt okay, but when I reached the dialer and calling tool section, it took more time. I had to repeatedly adjust settings in the database to fit my workflow, but this wasn’t straightforward and seemed to drag on. Automatic updates came through during this period, but each one sometimes brought new glitches, which slowed down work further. The telephonic support was polite but not always able to solve my issues quickly, so I found myself spending a lot of time figuring things out. Looking back, the long onboarding phase means I am hesitant to say I would do this all again; the setup felt like a slow process that kept stretching over several weeks. I’d consider other options if I needed speed next time rather than waiting through each step at length.