Not sure I'd do this all over again
I was hopeful when I started the onboarding with WFHI, but honestly the steps didn't follow a clear, sensible order. There was one point where the telephonic support helped me understand how to use the dialer effectively, which was a relief. However, most of the rest felt a bit jumbled. For example, I tried setting up the database feature before fully grasping the calling tools, and that just led to confusion. The automatic updates didn't seem to clarify much either, and the invoicing process was okay, but not straightforward enough to keep me confident throughout. Looking back, I found myself constantly second-guessing how things were supposed to flow. I can't say the system was terrible, but the lack of logical progression made the experience frustrating. I probably wouldn't sign up again unless these onboarding steps get streamlined and better explained. That said, when I managed to get on calls using the dialer, those moments were fine, so there's some potential here if the early stages improved.