I was initially hopeful about how quickly I could get started after signing up and paying for the so

I was initially hopeful about how quickly I could get started after signing up and paying for the so

I was initially hopeful about how quickly I could get started after signing up and paying for the software and training package. The sign-up process was straightforward enough, but things quickly bogged down after that. The onboarding flow promised a smooth introduction, but it took far longer than I expected to configure the database feature and understand the dialer setup. I appreciated that the invoicing was clear and telephonic support was responsive, but none of that could speed things up or improve the frustrating delays in getting everything functional. While I recognize some complexity is inevitable, it felt like the automatic updates complicated the software access rather than simplified it during this phase. The billing and payment process was clear and manageable, so that was a positive aspect. However, the time taken to fully operationalize the calling tools ended up being much more than I had anticipated, which really soured the experience. Given this, I wouldn’t choose to use these services again at this point.