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WFHI review

Not sure I'd do the whole process again

3 out of 53 of 5Verified customerTraining and onboarding

Not sure I'd do the whole process again

The onboarding and training phase took longer than I originally expected, mainly because I had to keep referring back to the database and calling tools while trying to understand the workflow. The dialer functionality was fairly straightforward after some attempts, but I found the automatic updates introduced features I wasn't ready for, so that slowed me down. Sign-up and invoicing were simple and didn’t cause any confusion; payment processing was smooth. Despite getting support a few times, the overall time required to get everything up and running made me unsure if I’d want to undergo the whole process again. It was manageable but definitely demanded patience. So while I was able to complete it, I don’t know if the duration would suit everyone.

Anagha MaheshwariMeghalaya, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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