Not sure I'd do it all again honestly
So I tried out the WFHI software and honestly, it felt like I was doing half the work myself. The whole support thing was kind of a mess. I mean, when I had problems with the dialer and database, there wasn’t much help coming my way unless I dug through tons of self-help guides. I get that it might work fine for some people, but for me, the telephonic support didn’t really feel accessible or timely, so I was left figuring out workarounds on my own most of the time. The updates to the software were automatic, but they didn’t really explain what changes were being made, so I was kind of flying blind there too. Don’t get me wrong, signing up and paying was straightforward, and the invoicing was clear, so I guess that was okay. But coming back to the training and onboarding, it felt like it wasn’t enough for a smooth start for someone like me without a lot of tech background. So yeah, I’m not sure I’d use this again because it felt like more hassle than help most days.