Not sure I'd do it again - expected more handholding during onboarding
When I signed up I was expecting a more guided and structured onboarding experience based on the promotional materials, but honestly, much of the process felt like figuring things out on my own. The initial training modules were brief and lacked detailed explanations on how to integrate their software with my daily workflow. Unlike other services I've used before, there was little step-by-step walkthrough or live support during the first week, which left me confused especially around setting up the dialer and managing the database features. I ended up spending a significant amount of time searching for answers independently or through community forums rather than relying on any provided tutorials. That said, the automatic updates worked smoothly and the software itself didn't crash, which was a relief given everything else. I was also able to use telephonic support a couple of times, though sometimes the wait was longer than I would have liked. Overall, while the system has potential, the training and onboarding fell short of what I expected, making the initial weeks more frustrating than helpful. Considering this experience, I don't think I would jump into this platform again without major improvements in the training and support setup.