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WFHI review

I went through the training and onboarding but honestly the labels and wording sometimes seemed off.

2 out of 52 of 5Verified purchaseTraining and onboarding

I went through the training and onboarding but honestly the labels and wording sometimes seemed off.

I went through the training and onboarding but honestly the labels and wording sometimes seemed off. Like they weren't quite clear what part of the software they were pointing to, so I wasted a bit of time trying to figure things out. Some things were fine, no complaints about the overall system design there. But when you are new, unclear instructions can be a real roadblock, and that’s the feeling I got early on. The basic setup did work eventually, but I wasn’t always sure if I followed the steps right because the labels on some buttons weren’t what I expected. I liked that calls and database features became clearer after I got used to it, so maybe a second round would be better. Still, for a first try, the training could be a little friendlier or more straightforward with the terms it uses. It’s not terrible, and the technical side is solid enough once you get past the words. It just slowed me down at the start and that was frustrating. Overall, I think the onboarding can improve if they want me back.

Manas ShanbhagKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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