Not suited if you expect quick fixes from support
I had high hopes when I signed up for the WFHI software and training, expecting that support would quickly resolve any issues I ran into. However, I found that the telephonic support did not meet my expectations. Calls sometimes went unanswered or involved long waiting times, which was frustrating when I needed immediate help. The onboarding process was slower than I anticipated, and when I contacted support about problems with the dialer and database features not syncing correctly, the help was not as responsive as I would have hoped. Sign-up and payment processes were straightforward but did not compensate for the support shortcomings. I think this service might suit users who are comfortable troubleshooting on their own and do not mind slower assistance, but if you rely heavily on quick, effective telephonic support, this might not be the best fit for you.