Not suited for those who want seamless access every time
I probably wouldn’t recommend this software to anyone who expects trouble-free and quick access without human intervention. While I appreciate the effort put into the training, I found the process a bit cumbersome and not very smooth. The software sometimes logged me out unexpectedly and required repeated sign-ins, which disrupted my workflow. If I encounter such access issues again, I know I will need help from support, which could be tedious because they are not always immediately available. The database feature was decent but not enough to make up for the constant access problems. However, I will admit that the calling tools and dialer performed reliably whenever I managed to stay logged in. For users who prefer minimal hassle and consistent ease of access, this probably isn’t the ideal solution.