Not suited for those who want quick advanced setups
Having used some other remote workflow software before, I came into this expecting something similar but slightly more user-friendly. The onboarding experience here was a bit basic, which might be fine if you're new to remote software, but if you're someone who prefers advanced features and customization out of the box, this might feel limiting. The sales and pre-purchase interaction was straightforward enough, and the basic functionalities matched what I expected. However, I found the dialer and database integration a bit clunky compared to what I'm used to, and that led me to struggle a bit in daily workflows. On the positive side, the payment and invoicing process was smooth, which is always a relief. I appreciate that they provide continuous updates, which suggests they are working on improvements. Still, this software will likely suit beginners more than seasoned users needing tailored solutions. So, if you want something simple to start with, it’s okay, but if you expect a robust system immediately, it might fall short.