Not suited for those who want detailed clear steps
I tried reaching out to support a few times, hoping to get a solid explanation of how to link the dialer with my database properly. Each time, it felt like the instructions were vague and full of jargon. The first call was confusing because I wasn’t sure whether I should wait for an email or just keep trying things manually. On a second call, the support agent gave me steps but in a rush and didn’t confirm if I understood. I had to ask several times for clarification, but it felt like they were trying to get me off the line quickly. After a while, I realized the lack of clear documentation on their end made it difficult to follow through. I can’t recommend this for someone who needs step-by-step guidance or clear rationale behind the instructions. If you’re comfortable figuring these things out by yourself without expecting a lot of hand-holding, it may work better. But if you need patience and detailed breakdowns, this probably isn't the right fit for your style of working.