Not suited for those who need steady guidance
The training and onboarding process did not work well for me. When I ran into problems, I found that the system lacked adequate error handling or clear fixes. The onboarding steps assumed a certain level of prior knowledge that I simply didn’t have, which made the process frustrating instead of helpful. Attempts to contact telephonic support were met with long waits or vague answers that did not solve the issues I encountered. The training materials did not address my difficulties sufficiently, and I often felt stuck without clear guidance on how to proceed. Because of this, I do not believe this service is suited for people who require steady, detailed support when learning new remote workflow software. It was disappointing that the process did not adjust to my needs or provide alternatives, leaving me unable to complete onboarding successfully or feel comfortable with the system.