Not suited for those wanting a simple payment process
My experience with the billing and payment process was frustrating, as it seemed to require a lot of figuring out on my part. Although the initial sign-up was smooth, the invoicing details and payment options were not clearly laid out. I found myself digging through various sections and emails trying to understand when payments were due and how to confirm them properly. There was little direct guidance available from telephonic support on how to navigate this part, which made me feel quite lost at times. This software might suit those comfortable with managing payments independently, but if you're expecting an intuitive system with straightforward invoicing, this could be disappointing. The database and calling tools worked fine, but without clear billing support, the rest feels overshadowed. Also, automatic updates didn’t help clarify financial matters, rather just software features. I’d say this setup could be overwhelming if you want a hassle-free payments experience, since here you have to do most work yourself to avoid issues.