Not suited for those wanting a quick start

Not suited for those wanting a quick start

I found the sales and pre-purchase process quite slow and not very straightforward. It took a surprisingly long time to get the account set up and to begin using any part of the software. The sign-up and payment systems required multiple steps which felt cumbersome when all I wanted was a quick start. For someone who needs fast deployment and immediate access, this definitely wouldn't suit. The onboarding felt stretched out with various unclear instructions slowing down progress. There was no smooth transition from purchase to usage which was very disappointing. In comparison to more streamlined services, WFHI needs improvement in onboarding flow to better serve new users eager to get going quickly.