not suited for those looking for streamlined steps
The whole sales and pre-purchase process felt out of order. Steps weren’t laid out logically which made it a little frustrating to follow. There’s no real flow from signing up to training to actually using the software and dialer. For someone who prefers a clear, step-by-step onboarding, this setup won’t really work well. It might suit those comfortable with figuring things out on their own and handling some confusion along the way, but if you like guidance and structured progress, better to look elsewhere. It’s blunt, but they definitely need to reorganize the process to make sense to most users.