Not suited for those looking for quick, ongoing training support
I approached the training and onboarding expecting an easy, ongoing learning process where the setup would be a minor task compared to continual support and improvements. However, much of the setup turned out to be a one-off effort, and after that, the software required more self-direction than I anticipated. The initial training modules were somewhat helpful, but they didn't equip me fully for troubleshooting or advanced use. I found that after the first few days, there was very little proactive guidance or support to help handle updates or new features. This is a big difference from other platforms I used where training was continuous and accompanied updates. The software’s automatic update feature sometimes introduced changes that weren't clearly communicated, meaning I had to figure things out myself. While the database and calling tools work adequately once set, managing them demanded more independent effort. This setup isn’t well suited for users who expect ongoing, hands-on onboarding or regular personal training. It’s more appropriate for those comfortable with learning through trial and error and managing their remote workflow largely on their own after initial help.