Not suitable if you want smooth billing with rare issues
My experience with the billing and payment process has been frustrating due to how it handled errors when things went wrong. The system seemed to lack flexibility when managing incorrect invoices or payment failures, requiring multiple callbacks to telephonic support before my issues were acknowledged, which is not ideal if you need quick resolution. The support was polite but sometimes slow to provide clear guidance, adding to the frustration. I would caution anyone expecting seamless payment workflows or straightforward dispute resolution that this may not suit their needs without patience. On a slight positive note, once the problem was addressed, the system reverted to normal operation, but this small relief doesn't fully compensate for the initial troubles. In conclusion, if you expect smooth automated billing with minimal intervention, it might be better to consider alternatives.