Not suitable if you want quick support
From my experience, the support and communication didn’t meet my expectations, and I doubt I would rely on it next time. When I faced issues during onboarding and with the software dashboard, getting clear answers was difficult. The telephonic assistance often left me waiting or with vague guidance that didn’t solve the problem effectively. Also, the automatic updates sometimes caused confusion without prior notice, which disrupted my workflow. I prefer straightforward and fast support, especially when learning new software, but here it was rather slow and inconsistent. The sign-up and payment parts were okay, but that couldn’t make up for the support delays. So, if you need quick reliable help regularly, this probably wouldn’t suit you. That said, if you expect to manage tasks mostly on your own and can wait longer for help, it might still work. For me, the lack of consistent and timely support was the biggest downside and makes me hesitant to use it further without improvements.