Not suitable if you want clear upfront info
I found the sales and pre-purchase phase a bit lacking in guidance and clarity. The documentation was minimal, which meant I had to figure out a lot myself, including what features exactly were included and how to integrate with my existing workflows. Also, the sign-up process was somewhat confusing without clear prompts on payment options, so I spent extra time figuring that out. While the invoicing itself was handled adequately and I didn’t face issues after payment, the time spent just understanding what I was buying made the process less smooth than I expected. I think this might suit those who are comfortable working out technical details on their own and don’t require much hand-holding. However, for less experienced users or those preferring a straightforward, well-documented sales process, this system might cause frustration. The automated updates and software were generally good but since the initial sales and onboarding were unclear, it left a less favorable impression overall. So in summary, it works but requires a fair bit of self-effort before you get started properly.