Not suitable if you prefer clear steps, might work for flexible types
You really need to improve how you order the steps in the onboarding process. It felt like a jumble, with important parts coming after less relevant ones. Navigating through the dialer setup was confusing because I wasn’t expecting to jump back and forth between screens. The database integration felt tacked on, not smoothly connected. The one thing I can say is that the telephonic support was responsive when I called, which helped a bit. But honestly, if you want straightforward guidance laid out clearly, your system definitely isn't for you. It might only suit people who don't mind figuring out or skipping some parts on their own, which I don't. You should rethink how the training flows to make it easier for everyone to follow without that frustration.