Not suitable if you need ongoing simple training
I found the training and onboarding process quite disappointing. While the initial setup tutorial was basic, the daily use revealed many issues. The software frequently behaved unpredictably, with the dialer sometimes freezing and the database feature causing syncing troubles. I needed to spend extra time troubleshooting these glitches, which was frustrating because I expected a smoother experience after onboarding. The training materials did not address these recurring problems adequately, and the automatic updates often changed the interface without warning. As a result, the learning curve remained steep through the working week rather than easing up. This product would not suit someone like me who requires a reliable, straightforward tool and clear, ongoing support for remote workflows. Instead, it seemed better for those comfortable with figuring things out on their own or who have patience for non-intuitive processes. I felt the support could not resolve the issues fully and the daily obstacles made using the calling tools more difficult than necessary. Therefore, I cannot recommend it for users seeking a stable, well-explained onboarding and training experience.