Not suitable if you need hassle-free billing daily
My experience with the billing and payments process was frustrating, especially because I expected it to be seamless for day-to-day use. The sign-up went okay, but when it came to managing invoices and payments regularly, I found the interface clunky and not intuitive. Sometimes invoices wouldn’t appear on time or required me to refresh multiple times. The automatic updates occasionally disrupted my viewing of billing records, which made things worse rather than better. Telephonic support was available but wasn’t able to fully resolve billing issues during calls, so I was left feeling stuck more than once. While the software’s calling tools and database features generally behaved as expected, the billing piece was a consistent hassle. For someone who needs straightforward daily billing functionality, this platform might not be the best fit. I found myself spending extra time trying to track payments and verify invoices, which took away from other work. I don’t see this product suiting those who want hassle-free payment management along with their remote workflow software, as the current process felt unnecessarily complicated and prone to errors.