Not suitable if you expect flawless smooth onboarding
Before purchasing, I expected the software and training to be more intuitive and aligned with what was promised during sales. The sign-up and invoicing process went okay, but I had small doubts when I didn’t see clear explanations about usage limitations. Once I started the onboarding, I realized the training was too generic and didn’t cover all the nuances needed for my workflow. The database feature worked but felt clunky, and the dialer sometimes didn’t connect properly. Calling support wasn’t very reassuring either; they answered, but the assistance was not very detailed or timely. In hindsight, I think this product might suit someone who just wants basic remote workflow tools without much customization or ongoing help. But for anyone like me who needs smooth and comprehensive training and a stable platform, it might lead to frustration and wasted time. I felt the sales pitches promised more than the software and services could deliver.