Not suitable for users expecting quick, responsive support
I had higher expectations from WFHI's telephonic support based on their pre-purchase info, but my experience was disappointing. When trying to resolve issues with the dialer integration, my calls often went unanswered or the responses were delayed beyond what I considered reasonable. This gap between what I expected and what actually happened led to frustration during the onboarding process. The communication lacked clarity, and follow-ups were inconsistent. For a tool designed to assist remote workflows, such sluggish support made the setup and use inefficient for me. I believe this software might suit people who are confident troubleshooting independently or who do not require immediate assistance. However, if fast, precise communication is a priority for you, this might not be the right match. Unfortunately, the promised smooth support did not materialize in my case.