Not Suitable for Those With Odd or Part-Time Hours
The onboarding and training were designed around fixed schedule slots. I work in varying hours and my availability changes daily, but the sessions did not accommodate this flexibility. The live training sessions were only available during standard daytime hours, so I missed many of them because of when I was free. Recorded materials helped a little but did not cover the practical tasks that the live sessions are meant for. The training pace also assumed continuous presence, which does not fit my work pattern. Because of this, I struggled to complete the onboarding steps on time. The support team was informed but could not offer alternatives for timing. Therefore, I would recommend this onboarding approach only for those with regular daytime schedules. If your working hours vary significantly or you are part-time, this might not suit your availability well and could cause delays in fully accessing the software and calling tools.