Not suitable for those wanting easy ongoing setup
The sales and pre-purchase information was somewhat misleading in its presentation of setup requirements. It appeared that once the software was configured initially, the process would be largely hands-off. However, I found that ongoing management was necessary, requiring significant time and attention beyond the initial installation. This ongoing interaction with the system was not clearly communicated, which caused frustration. For users looking for a set-it-and-forget-it type solution, this product might not be the right fit. The initial setup itself was somewhat complex and the promised automated updates occasionally disrupted my workflow rather than improving it seamlessly. Additionally, the telephonic support, while available, did not fully address my concerns about these ongoing tasks. In conclusion, I think this service is better suited for users ready to engage regularly with the platform rather than those expecting minimal ongoing intervention.