1 out of 51 of 5Unverified experienceSupport and communication
Not suitable for those needing prompt support
I expected the support team to be more responsive based on the initial information. However, throughout my experience, I found that the telephonic support often took a long time to address my concerns and sometimes did not fully resolve my issues. The onboarding training did not match what I thought I would be receiving, leaving me confused at certain stages. If you require quick and thorough support often, this software might not be the right choice. The automatic updates sometimes caused more confusion rather than improvements. For someone patient and ready for a learning curve, it might be okay, but it did not suit my needs for immediate assistance.