Not suitable for those needing fast friendly help
I was really hoping the training and onboarding would be a smooth process, but I ended up feeling quite let down by the level of response from the WFHI team. I found the initial stages confusing because the onboarding materials didn't fully match what I saw in the actual software interface. I tried reaching out through the telephonic support channels, but the wait times were long, and the responses lacked the warmth and clarity I expected. For someone who learns quickly and can navigate software on their own, this might be okay. However, if you need constant, understandable help or clear step-by-step guidance, this service probably won't suit you well. Despite trying multiple times, I didn't feel supported during the most crucial parts of training, and that made the start of using WFHI quite frustrating. The general experience so far has been more discouraging than helpful.