Not suitable for those needing consistent daily support
I found the telephonic support helpful the first time I encountered an issue during onboarding, but after that, the day-to-day communication wasn’t reliable. On one specific occasion, I faced recurring troubles with the dialer feature that made my workflow difficult, and reaching out again didn’t resolve the problem promptly. Although the initial training was adequate, ongoing questions were often met with delayed or vague responses. This experience might not suit users who require steady, reliable support every day for smooth remote workflow management. It seemed designed more for less frequent interactions rather than consistent troubleshooting.