Not suitable for someone looking for confidence in process
I went in with hopes that the software and the sales team would provide clear answers and help me understand exactly what I was committing to. Unfortunately, by the end of the discussions and pre-purchase materials, I still felt quite unsure about the product's fit for my needs. The sign-up flow was unnecessarily complicated, with unclear instructions that left me guessing at several points. Despite trying to contact support via phone multiple times, I found the response vague and overall not reassuring. The information about billing seemed scattered, and there was little transparency about how the updates to the software would be delivered or affect my workflow. The training and onboarding materials did not address my key concerns, and it was hard to get a real sense of what the software could do on a practical level. I think this product is likely better suited to people who are already very familiar with remote workflow software or have extensive time to dedicate to troubleshooting and learning. For someone like me who wanted clear guidance and confident communication through the sales process, it definitely did not work out and left me frustrated.