Not suitable for quick decision makers
Before purchasing, I tried reaching out to their sales team for some clarifications. Their response was somewhat delayed and not consistently proactive. Sometimes my queries were answered after a couple of days, which slowed down my decision-making process. This might work well for people who do not require immediate answers or prefer to proceed more slowly with evaluations and onboarding. However, if someone needs quick replies or has many questions about the software features and billing before investing, this setup might be frustrating. The sales team can provide information after some waiting but do not expect rapid back-and-forth communication. I should mention that their invoicing system was straightforward and easy to understand, which is a positive aspect compared to other services I've looked at. Still, based on the sales responsiveness, I’d suggest this product fits more patient buyers rather than those needing urgent assistance.