Not suitable for people needing ongoing support
I found the training and onboarding process quite frustrating. The setup seemed more like a one-off thing, with not much in the way of ongoing support. It felt confusing and disconnected, and I actually struggled to find the flow of things. I kept expecting some guidance for future use, but it was just not there. This might work for someone who is already familiar with similar systems, but for someone like me who needed more help, it was definitely disappointing.