Not suitable for beginners without strong support
I bought WFHI's training package hoping to get all the guidance I needed to set up remote workflows on my own. Unfortunately, from the beginning, the onboarding flow was confusing and didn't match my expectations. The videos and instructions often assumed I understood things that were never explained clearly. I had to keep stopping and trying to figure out how to use the calling tools and dialer properly, which wasted a lot of time. Towards the end of the training, I still felt unsure about how to apply what I'd learned and whether the database feature would integrate smoothly with my workflow. Since I struggled so much and didn't find the automated updates or telephonic support very helpful in clarifying my doubts, I think this software and training would mainly suit people with prior experience in similar tools. For beginners like me who rely heavily on clear step-by-step onboarding and follow-up help, it's too frustrating and unreliable. Next time, I'll probably look for training with more hands-on direct support rather than a largely self-guided program.