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WFHI review

Not so tough when things went wrong

5 out of 55 of 5Verified customerTraining and onboarding

Not so tough when things went wrong

I remember a few times during the onboarding when things didn’t quite work out as planned, mostly with linking my database to the calling tools. It was frustrating at first because I had some deadlines, but once I reached out for help, the support was pretty patient and walked me through a fix on the phone. I did spend a bit of time figuring things out on my own too, checking the training materials thoroughly. You could say it took a little effort to get everything lined up correctly, but honestly, I felt the training setup prepared me well enough that with some perseverance, it was manageable. I’m pretty sure if I had skipped any steps or rushed, this would have been worse. So yeah, it took some time and attention, but it wasn’t such a big deal because the process didn’t leave me stuck without options, and that made me keep going.

Malini BorkarLakshadweep, IndiaExperience: Published:
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