Not so sure I’d do this again
Thinking back on my experience with the pre-purchase and sales communication, I have mixed feelings. Initially, the sales team was friendly and answered some questions, which made me feel somewhat confident about moving forward. However, the amount of technical information I received left me a little uncertain about what exactly I'd get after signing up. The onboarding flow was okay but didn’t fully clarify the software’s capabilities, especially around the database and calling tools, which I was keen to understand. The payment and invoicing steps were fine, though a bit fast. All that left me wondering if I’d be able to manage everything comfortably on my own. While the training provided helped somewhat, I felt the explanations could have been more direct or detailed. Would I do it again? Honestly, probably not without thoroughly checking other options first because I need more transparency before committing next time.